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FREQUENTLY ASKED QUESTIONS

  • How long does Tressence Beauté hair last?
    With the proper care, your bundles can last at least a year. Purching bundles should be looked at as an "investment"; therefore, rountinely washing and wrapping your hair with a silk scarf is HIGHLY recommended.
  • Does the hair shed?
    All hair sheds. It is not recommended that you cut your wefts, as this causes shedding to the hair. Sealing your wefts before use is highly recommended to safeguard against excess shedding.
  • Can I color my bundles?
    Yes, you are able to color each of the bundles. The expertise of a professional is HIGHLY recommended to prevent any hair damage. Please note that once this occurs, your bundles are no longer considered "virgin hair" as the hair has now been altered.
  • Do you offer refunds on the hair?
    Unfortunately, ALL SALES ARE FINAL! There will be no refunds or exchanges of hair.
  • How many bundles of virgin hair is needed?
    Each bundle is 100 grams (3.5 oz). At least 3 bundles are recommended for a full head.
  • How do I track my order?
    Tressence Beaute utilizes USPS as our shipping provider. Once your specific order has been shipped, you will receive a tracking number via email on file.
  • When will my order ship
    Please allow up to three business days for your order to be processed (i.e., If an order is placed on Monday, then the order will be shipped between Tuesday and Thursday). You will receive an email tracking number, once your order is in the process of being shipped. Once your order has been shipped, you will receive your items within 3-4 business days (domestic).
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